Privacy Policy

Privacy Policy – K2 MEDIA LTD (Trading as Briqhouse)

Last Updated: 02.16.2026

1. Introduction

K2 MEDIA LTD, trading as Briqhouse (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide to us when you interact with our website, booking forms, phone number campaigns, and messaging services.

This policy explains how we collect, use, disclose, and safeguard your information, including through SMS and automated messaging.

2. Information We Collect

We collect information when you:

• Submit a booking or contact form

• Opt in to receive messages

• Interact with our website or ads

Types of data include:

• Full name

• Email address

• Phone number

• Location (city/state)

• Appointment details

• IP address, device, and interaction data

3. How We Use Your Information

We use your personal information to:

• Respond to, manage, and confirm your appointment requests

• Send SMS, phone, and email communications related to your booking or inquiry

• Provide reminders and service updates

• Improve our services and website performance

We will not sell your data or share it for unrelated third-party marketing.

4. Messaging Consent & SMS Communications

By providing your phone number and submitting a form, you expressly consent to receive communications from Briqhouse related to your appointment or purchase.

This may include SMS (text messages), automated messages, phone calls, and emails.

Message frequency may vary. Message and data rates may apply.

You have the right to opt out at any time.

You may unsubscribe from SMS messages by replying STOP.

For assistance, reply HELP or contact us at [email protected]

If you consent to receive marketing messages, you will be required to actively check a separate consent option at the time of opt-in.

5. Consent Collection Method

We collect consent through clearly labelled checkboxes on web forms and other opt-in mechanisms.

No checkboxes are pre-selected.

Our opt-in language includes:

• Our brand and program name

• Description of message types

• Estimated message frequency

• “Message and data rates may apply”

• Opt-out instructions (e.g., “Reply STOP to unsubscribe”)

• Link to this Privacy Policy

• Link to our Terms & Conditions

6. Sharing Your Information

We may share your information with trusted service providers who assist us with CRM, messaging delivery, and scheduling only.

We do not share or sell your personal information for unrelated third-party marketing.

7. Cookies & Tracking

We use cookies and tracking technologies to monitor how you interact with our site and improve performance.

You may manage cookies through your browser settings.

8. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal data

• Withdraw consent for communications

• Opt out of SMS communications at any time (reply STOP)

9. Data Retention

We retain your data only as long as necessary to fulfil service obligations and comply with legal requirements.

10. Changes to This Policy

We may update this Privacy Policy. The revised version will be posted here with a new effective date.

11. Contact Information

If you have questions about this policy, contact:

Briqhouse – K2 MEDIA LTD

Email: [email protected]

Website: https://briqhouse.co.uk